What constitutes a good question?  Do you know how to ask such a question?  What does knowing how to ask a good question do for you?
An employee, volunteer, family member, or potential customer likes to be asked a question.  It’s an indication of genuine interest.  A good question says to the recipient:  “You matter.”  A [...]

Why Do We Use Visuals?

Emphasis or to Highlight
Clarity
Comparison/Contrast (last year vs. this year, for example)
Illustrating Process (Like a flow chart: this affects this which will result in this, etc.)
Variety
When we need to be visual (Show the vacation villa vs. describe it)

Secondary Reasons (not very good ones)

Part of the culture (Everybody does [...]

I’ve made fear my friend. I’ve had to. Just like a presidential candidate at a state primary, he/she/it always shows up.
It showed up uninvited the first time I was asked to speak. It still shows up today when my name is called and I’m thrust into the spotlight. I’ve asked it to leave, but it [...]

In company after company the problem is the same: PowerPoint or one of its clones – is being misused and abused. And it’s not just my opinion. The vast majority of participants in my training classes feel the same way. They’ve seen too many business presentations where the speaker talks to the screen or the [...]

Our presentation ends. We take a deep breath and utter – somewhat reluctantly – those dreaded words: “Any questions?” We wait, praying for five seconds of silence so we can quickly declare: “Thank you for coming!” and we’re off the stage, home free. No apparent concerns. No apparent confusion. No challenging questions….And no chance to [...]