I’m thankful for …
1) A 2-year-old grandson who runs full-tilt into my arms wearing his best ear-to-ear grin
2) forgiveness unexpected, undeserved
3) anything that makes me humble
4) Mondays
5) loyal customers who enroll their people after 4-5 years because “what I learned from you is still making a difference.”
6) discovery
7) a pulse
forwarded emails because I can delete them [...]

The next time you enter into a conversation, do yourself a favor: don’t talk.  Additionally, make no judgment or formulate an opinion about what you’re hearing.  Just listen…authentically.  It’s okay to acknowledge what you hear, but that’s all the verbalizing you’re allowed to do.  One additional request: look like you’re listening.
I can’t wait to hear what happens!

Because I provide presentation skills training to business professionals, you may feel it’s none of my business asking you about what business you’re in.  Bear with me, I have a very important point to make.
Besides, I already know the answer!
Regardless of your title and regardless of your company’s products and services, you’re in the sales business!  You may not [...]

When I coach people to become better presenters, the first obstacle to achieving success is usually fear.  Helping them get past the fear is a challenge.  But I always succeed - always. 
So let’s say a client confesses to fearing more than speaking.  What if he or she states they fear the future? or life in general?  [...]

            The last time you spoke to a group, what was the first thing you said?  If you are a typical presenter, you uttered something brilliant like:  “Hello, my name is ________ and I’m here to bore you right from the start.”  You might not have admitted it in so many words, but that was [...]