I’m thankful for …
1) A 2-year-old grandson who runs full-tilt into my arms wearing his best ear-to-ear grin
2) forgiveness unexpected, undeserved
3) anything that makes me humble
4) Mondays
5) loyal customers who enroll their people after 4-5 years because “what I learned from you is still making a difference.”
6) discovery
7) a pulse
forwarded emails because I can delete them [...]

The next time you enter into a conversation, do yourself a favor: don’t talk.  Additionally, make no judgment or formulate an opinion about what you’re hearing.  Just listen…authentically.  It’s okay to acknowledge what you hear, but that’s all the verbalizing you’re allowed to do.  One additional request: look like you’re listening.
I can’t wait to hear what happens!

Because I provide presentation skills training to business professionals, you may feel it’s none of my business asking you about what business you’re in.  Bear with me, I have a very important point to make.
Besides, I already know the answer!
Regardless of your title and regardless of your company’s products and services, you’re in the sales business!  You may not [...]

            The last time you spoke to a group, what was the first thing you said?  If you are a typical presenter, you uttered something brilliant like:  “Hello, my name is ________ and I’m here to bore you right from the start.”  You might not have admitted it in so many words, but that was [...]

Moving from a meek, unsure, fearful public speaker to an energized, strong, confident, and appreciative one is a worthy goal for any business professional.  But the pay-off for such a transformation is far greater than we think.
 
As we head back out into the world today, what awaits us?  Lately, it’s been a barrage of numbers.  [...]